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The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value

The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value
MSRP: $17.95
Your Price: $12.21
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Manufacturer: Harvard Business Press
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The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value Features

ISBN13: 9781578516872
Condition: NEW
Notes: Brand New from Publisher. No Remainder Mark.
 

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Additional The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value Information

Fred Reichheld's national bestseller The Loyalty Effect shows why companies that ignore these skyrocketing defections face a dismal future of low growth, weak profits, and the nature of business.
The business world seems to have given up on loyalty: many major corporations now lose-and have to replace-half their customers in five years, half their investors in less than one.

 

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